A Decision Support Analyst assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: • Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. • Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. • Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. • Researches, trouble shoots, administers application administration, conducts application user training, and code changes.
Location: Lomas Atlas, Mexico City, MX
Please submit CV in English
DUTIES AND RESPONSIBILITIES
- Fully functional and self-directed.
- Provides formal mentorship.
- High complexity assignments- owner.
- Owner of moderately complexity assignments (1 or >).
- Provide oversight/review Low complexity assignments.
- Regularly leads self and established as specialist.
- Sees the whole picture and adjusts work accordingly.
- Point-of-contact for clients with business solution definition through campaign management and business intelligence tools and/or processes.
- Audits post-production changes to ensure service level agreement compliance.
- Executes complex campaigns which may include, but is not limited to, the review of campaign specifications, working with clients to validate and obtain sign-off of client deliverables and dynamic campaign execution.
- Various processes associated with Acxiom Executed Campaign, Custom Client Reports and Datamart Build services such as the Data Mart build process, reporting and analytics and the campaign execution process.
- Executes complex Custom Client Report Services - utilizing necessary tools; executes standard/automated Datamart Bui
📌 Decision Support Analyst (Ciudad de México)
🏢 Acxiom
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.