Fraud Policy Ops Manager (Ciudad de México)

Fraud Policy Ops Manager (Ciudad de México)

06 sep
|
Didi Global
|
Ciudad de México

06 sep

Didi Global

Ciudad de México

Company OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news
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Team OverviewThe Risk Management team is responsible for managing diversified risk and operation affairs associated with our products and business flows, ranging from payment risk, fraud risk, credit risk to compliance and security risk, tracking industry leading technical prevalence, developing innovative and state-of-art methodology to tackle the new challenges emerging from fintech economy ecosystem, for the purpose to protect sustainable growth and maximize business outcomes. We are looking for an experienced risk investigation operation to investigate the fraud cases and dealing with the risk account and response for key loss metrics while maintaining a positive user experience.
Role Responsibilities-Fraud policy management. Create fraud policies, oversight and update the whole fraud policy portfolio and communicate with operations and key stakeholders
-Risk operational procedures document and update, develop detailed manuals for the fraud operations team, and train the team

📌 Fraud Policy Ops Manager (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México

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