Description
The Creative Content Manager is responsible for directing and managing the Creative Content team, ensuring the delivery of high-impact conceptual and visual content for all marketing areas, including Internal Marketing, External Marketing, and Client Experience, as well as other departments within Teleperformance. This role also involves creating and developing creative concepts from scratch, leading the creative process from start to finish, ensuring that all visual and conceptual executions reinforce the brand identity and the strategic objectives of Teleperformance.
Education and specific training
- Bachelor’s degree in graphic design, Web Design, UX/UI, Communication, or a related field.
- Advanced studies or training in leadership, project management, design, brand conceptualization, and/or marketing are highly valued.
- English Level mínimum B2

Key Responsibilities
Internal Marketing:
- Lead the team (coordinator and junior designer) assigned to internal marketing to ensure the creation and adaptation of visual materials, concepts, style guides, toolkits,



etc., that reinforce internal communication and corporate initiatives.
- Work closely with the internal marketing team leader to develop robust campaigns (conceptualization, naming, manifesto, mood boards, visual guide, etc.) for internal communication, initiatives, internal platforms, etc.
- Supervise the creation of the image for strategic campaigns, ensuring consistency in visual identity across all materials, such as presentations, posters, emails, banners, roll-ups, platform images, print materials, and other internal communication supports.
- Direct the development of concepts, naming, logos, and graphic identities, ensuring they align with Teleperformance's brand identity, general guidelines, regional and national brands, etc.
- Ensure the creation of graphic materials for environmental design that adorn office spaces, ensuring a coherent and attractive environment for employees that reflec

📌 Creative Content Manager (Monterrey)
🏢 Teleperformance
📍 Monterrey