About the role
Vesta is looking for a senior payments leader to manage and expand one of our most strategic telecom partnerships in Mexico. This is not a traditional account management role. The Account Director will operate as a trusted advisor to telecom operators, helping them improve payment performance, reduce fraud exposure, and unlock measurable revenue through better authorization and recovery strategies.

The person in this role will work directly with senior stakeholders at major telecom operators—particularly Telcel—while collaborating internally with Vesta’s fraud, data science, product, and engineering teams. The idóneo candidate understands how payment authorization, fraud patterns, issuer behavior, and chargeback dynamics impact revenue in high-volume environments and can translate that expertise into actionable insights for clients.

This is an opportunity to work at the intersection of payments, telecom, and data science, solving complex operational challenges that directly affect billions of transactions.

Most payment processors simply move transactions.



Vesta focuses on improving the economics of those transactions. This role allows you to work with some of the largest telecom operators to directly influence revenue recovery, fraud risk exposure, authorization performance, and customer retention.

If you enjoy combining payments expertise, data analysis, and client leadership, this role offers a chance to have meaningful impact at scale.

What you'll do
Lead Strategic Telecom Partnerships
You will own the relationship with key telecom clients in Mexico, serving as their primary advisor on payment performance, fraud mitigation, and authorization optimization.
You’ll engage with senior leadership and operational teams to understand how payment behavior impacts revenue, churn, and customer experience—and help them improve those outcomes.

Diagnose and Solve Payment Performance Issues
Telecom operators process millions of transactions each month. When

📌 Account Director, Mexico (México)
🏢 Vesta.io
📍 México