Job Description
Customs Origin and Solicitation Analyst
- Follow up with Integral Suppliers on Customs Documents, both email and phone calls
- Prioritize Workload
- Create process improvements as needed
- Audit documents
- Key documents
- Escalate non-responsive suppliers as needed
- Work to obtain a new contact when needed
- Assist supplier in using Document Solicitation System
- Promote and encourage suppliers to use Document Solicitation System
- Ability to work in fast-paced environment
- Communicate Document errors to suppliers
- Processes automation as required

Communication and Relationship
- Communicate as needed with Customs Origin and Solicitation team and leads
- Communicate as needed with Customers and Stakeholders
- Escalating critical issues timely
- Excellent Customer Service Skills

Additional Duties
- Assist with critical projects when they arise
- Ability to change priorities quickly

Experience:
- Bachelor of Science in Customs Administration / Business Administration or equivalent
- Continuous improvement mindset

Technical Knowledge Requirements:




- Demonstrated problem solving and analytical skills
- Ability to understand, interpret and compare feedback results
- Proficient in Microsoft Office applications, especially Excel and Access
- Desirable: competent in Google Workspace tools
- Desirable, competent in automation tools (Python, Knime, Databricks, RapidMiner)

Non-Technical Skills & Competencies:
- Exceptional organizational skills, with demonstrated ability to effectively manage multiple priorities
- Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
- Strong oral and written communication skills to all levels of the organization
- Must be detail oriented with a passion for quality
- High customer service orientation
- Ability to “learn on the fly” and work in ambiguity
- Process improvement mindset
- High level of integrity regarding confidential data (employee survey responses)
- Above average English com

📌 Customs Origin and Solicitation Analyst (Ciudad de México)
🏢 GM
📍 Ciudad de México