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Job summary: Direct responsibility for E-Commerce revenues for the MHI hotel portfolio in the Americas. Responsible for ensuring the correct implementation of the distribution and sales strategies in melia.com, Contact Centre, the APP and OTAs: sales strategy, tactical actions, content management, participation in campaigns and participation in the definition of the investment strategy in digital marketing.
What You'll Do:




- Participate in the definition of the sales strategy for the E-Commerce segment: Direct Sales and OTAs, providing information on the presente state of the business and all required inputs.
- Define and supervise the implementation of E-Commerce strategy in the hotels under their responsibility, ensuring alignment with other segments and with the Revenue Management team.
- Guarantee the definition of the sales strategy for the Contact Centre for each geographic area/hotel.
- Prepare and validate the annual revenue budget for the E-Commerce segment together with the Revenue Management team and using the standard corporate tools.
- Define the E-Commerce revenue budget on a quarterly basis based on booking date in order to coordinate objectives for key accounts.
- Understand and participate in the evolution of the MHI pricing model in order to guarantee its correct application in the E-Commerce segment.
- Ensure the correct application of

📌 E Commerce Director America (Benito Juárez)
🏢 Meliá Hotels International
📍 Benito Juárez