Description Job Title: Bilingual Medical Receptionist Position type:
Full-Time Work hours:
8:00 AM to 4:30 PM Pacific Daylight Time (30-minute Lunch) Work days:
Monday to Friday Salary:
$6 - $8 per hour, depending on experience Workplace:
Remote Preferred Candidate Location:
LATAM
Our client is seeking a highly organized and patient-focused
Bilingual Medical Receptionist
to support patient communication, scheduling, and front desk operations for a busy healthcare practice. This role is critical in ensuring patients receive timely communication, appointments are managed efficiently, and administrative workflows run smoothly. As the primary point of contact, you will handle
inbound calls, appointment scheduling, and patient follow-ups, helping patients stay informed, prepared, and engaged throughout their care journey . A major focus of this role is reducing no-shows through proactive communication, including reminders, confirmations, and follow-ups. In addition to patient interaction, you will support key administrative functions such as
referrals, insurance verification,



authorizations, and document management . Attention to detail is essential, especially when handling patient records and insurance-related processes. You will communicate regularly with patients via
phone, text, and email , providing clear and professional guidance in both English and Spanish. This role is adecuado for someone who thrives in a fast-paced, high-call-volume environment and is confident in managing multiple responsibilities while maintaining a high level of professionalism and empathy. Scope of Work / Responsibilities
Patient Communication
Answer inbound calls and manage phone reception Call, text, and email patients for appointment reminders and updates Respond to inquiries regarding insurance, copays, and appointments Provide pre-appointment instructions (e.g., medication reminders) Scheduling & Coordination
Schedule, reschedule, and confirm appointments Manage new patient referrals and

📌 Bilingual Medical Receptionist (Benito Juárez)
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📍 Benito Juárez