Customer Operations Analyst (Benito Juárez)

Customer Operations Analyst (Benito Juárez)

06 sep
|
Lendable
|
Benito Juárez

06 sep

Lendable

Benito Juárez

About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money.
We're building one of the world's leading fintech companies and are off to a strong start:
One of the UK's newest unicorns with a team of just over 700 people
Among the
fastest-growing tech
companies in the UK
Profitable since
2017
Backed by top investors including
Balderton Capital
and
Goldman Sachs
Loved by customers
with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we've rebuilt the Big Three consumer finance products from scratch:
loans, credit cards and car finance . We get money into our customers' hands in minutes instead of days.
We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks
with dated systems and painful processes.
Join us if you want to
Take ownership
across a broad remit.



You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people,
who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting
About the Role:
We've rebuilt core consumer finance products from scratch, loans, credit cards, and car finance, delivering money to customers in minutes instead of days. We are now launching our
credit card product in Mexico
and building our founding local team. Customer support is critical to our success. Many of our customers are entering the formal financial system for the first time, and the way we support them matters deeply. We're looking for a
Customer Support Agent
to help deliver an excellent, friendly, and trustworthy experience to our credit card customers in Mexico. This is a
hands-on role
focused on answering custome

📌 Customer Operations Analyst (Benito Juárez)
🏢 Lendable
📍 Benito Juárez

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