The Antifraud team designs, builds, and continuously improves real-time monitoring and decisioning systems that detect and prevent suspicious activity across multiple use cases. Leveraging transactional data, behavioral signals, and product insights, we develop risk controls, alerting, and investigation workflows to reduce fraud losses, improve detection quality, and enhance customer experience. Challenges that await you
Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
Facilitating communication between engineering, data/ML, risk operations (AFC), and product to ensure alignment on monitoring roadmap and control design
Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes




Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity
What makes you a great fit
Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)
Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes
Experience in cross-team collaboration and stakeholder management
Experience visualizing processes, decision points, and data flows to support analysis, alignment, and implementation
English level B2+ for communication with an international team

📌 Business Analyst Middle (Playa del Carmen)
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📍 Playa del Carmen