Our MXCF Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for seasoned, customer-focused leaders who want to join our team as an Area Manager at our new Inbound Cross Dock (IXD) - the first of its kind in Mexico. This state-of-the-art facility represents a significant milestone in Amazon's expansion in Latin America, featuring new processes and innovative cross-docking solutions.

Key job responsibilities
- Lead multiple departments/areas of hourly associates through effective coaching, mentoring, and performance management.
- Drive strategic initiatives and implement innovative solutions to improve operational efficiency across multiple areas/shifts.
- Analyze complex data and metrics to identify trends, develop action plans, and drive continuous improvement projects that impact multiple departments.
- Manage safety, quality, productivity, and customer delivery promise at a broader scope while ensuring standardization across operations.
- Build and maintain strong partnerships with all support teams including Safety, Engineering,



Loss Prevention, Quality Assurance, Human Resources to develop and execute long-term strategies.
- Create and maintain performance management tools to drive accountability.
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
- Stand/walk for up to 12 hours during shifts.
- Work in an environment where the noise level varies and can be loud.
- Work in an environment that is subject to variable temperatures and weather.
- Continuously climb and descend stairs .(applies to sites with stairs)

A day in the life
- Begin with a comprehensive review of cross-departmental metrics and KPIs from previous shifts.
- Lead multiple area huddles to align goals, safety priorities, and operational strategies.
- Conduct Gemba walks across various departments to identify process improvement opportunities and ensure standardization.
- Drive problem-solving sessions to address syste

📌 Area Manager II, IXD Operations (Estado de México)
🏢 Amazon
📍 Estado de México