CIAM Specialist / Engineer - Home or Hybrid
ICON is a general healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The CIAM Specialist/Engineer will be responsible for designing, implementing, and supporting customer identity solutions across the organization, with a focus on secure, scalable, and compliant access for external users (B2B and B2C).

What You’ll Do
- Design and deliver CIAM solutions for external users
- Implement SSO, OAuth2, OIDC, SAML authentication flows
- Integrate identity into web & mobile applications
- Configure Entra ID / B2C user journeys, policies, and providers
- Support onboarding of new apps & troubleshoot identity issues
- Drive identity projects (customer onboarding, modernization)
- Ensure compliance, security, and audit readiness

What You Bring




- Experience with Microsoft Entra ID & B2C / External ID
- Strong understanding of authentication & API security
- Background in B2B / B2C identity solutions
- Familiarity with IAM concepts (IGA, PAM, lifecycle)

Nice to Have
- Experience in regulated environments (SOX, GxP)
- DevSecOps / cloud / microservices exposure
- Scripting (PowerShell, Python)

What You Need
- Bachelor’s degree in IT, Computer Science, or related field
- Advanced English (written & spoken)
- Experience with Microsoft Entra ID / B2C (External ID)
- Solid knowledge of SSO, OAuth2, OIDC, SAML
- Background in CIAM / IAM environments

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:
- Competitive base salary and performance rela

📌 Operations Engineer III (Ciudad de México)
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