Company Description

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical
Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

Job Function:
The job of the Stäubli FCS Sales Administrator is to interact with internal and external customers.
Reports to:
FCS Sales Administration Manager – Americas
Responsibilities and Objectives:
- Work directly with the customers and the sales engineers to generate quotation for services and parts.
- Customers portal management
- Receiving and processing customer orders, ensuring accuracy and timeliness
- Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.




- Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor
- Process and send invoice to customers for services and parts
- Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed
- Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline
- Contribute to team effort by accomplishing related results as needed
- Work with internal departments to meet customer’s needs.
- Assist accounting with past due invoices/accounts resolution
- Creation of non-conformance reports
- Participate in training sessions and update order entry processes as needed.

Qualifications

Qualifications:
- Associate degree in Business Administration or equivalent work experience required (Customer Service/Inside Sales background preferred)
- Proficient with ERP SAP system
- Proficient in Microsoft Office and Microsoft Excel
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📌 Sales Administrator (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro