HIVERO INC.
Human Resources Representative
Junior to Mid-Level · Full-Time
Location
TBD
Schedule
Monday–Friday, 7:00 a.m. – 4:00 p.m. local (9:00 a.m. – 6:00 p.m. US Eastern)
Language
Professional English, written and spoken — required
Reports to
Director of People Operations
Experience
2–5 years
Position Summary
Hivero is a healthcare revenue-cycle intelligence company serving hospitals and health systems across the United States. We are hiring a Human Resources Representative to support our United States workforce across the full employee lifecycle.
This is a hands-on generalist role for someone who is organized, discreet, and comfortable working with employees and managers in a distributed, fast-moving company. You will handle onboarding, employee records, HR systems, recruiting coordination, and day-to-day employee questions, working closely with the Director of People Operations.
Key Responsibilities
• Coordinate new-hire onboarding: offer paperwork, document collection, background and reference checks, equipment and system setup, and first-day scheduling.




• Maintain accurate and confidential employee records and personnel files.
• Administer and maintain HR systems, including the HRIS and payroll platform, and support employee self-service access.
• Track time, attendance, paid time off and leave requests, and prepare routine HR reports.
• Coordinate recruiting logistics: interview scheduling, candidate communication, and applicant status tracking.
• Prepare HR documentation and correspondence from approved templates, including offer letters and employment verifications.
• Serve as a first point of contact for routine employee questions about policies, time off and HR processes, escalating complex matters appropriately.
• Assist with the drafting and upkeep of HR policies, procedures and the employee handbook.
• Support benefits and payroll administration in coordination with external vendors and brokers.
• Maintain the organizational chart and headcount recor

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