The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
End User Technology Analyst
Mexico city
Description
The End User Technology Analyst is the onsite contact for the local users in our Mexico office who interact with the Apex Group IT covering desktop, telephone, networking, and business applications. While providing a high level of customer interaction, EUT Engineer are responsible to resolve onsite IT requests in a timely fashion.
Must have a good balance of basic technical skills, and customer facing skills. The role will report to the Head of End User Technology and/or EUT Team Lead.
The Role & Key Responsibilities:
- Send resume in English Language
- Onsite IT support for the office
- Maintaining the IT infrastructure of the office
- Support office technologies and EUC hardware onsite inc. building and repairing laptops and desktops
- L2/L3 support to the Service Desk for end user technology issues
- Support of Windows 365 infrastructure and endpoints
- Support video conference and meeting room solutions
- Deployment of IT equipment to new starters
- Collection of IT equipment from
📌 End User Technology Analyst (Ciudad de México)
🏢 Apex Group
📍 Ciudad de México
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