Your Role
The Sales Operations Manager plays a critical role in enabling the performance, productivity, and operational excellence of Shiji's sales organization across the Americas. Serving as a strategic operational partner, this role equips sales leaders and teams with the systems, processes, reporting, forecasting, and actionable insights needed to execute consistently execution and make informed business decisions.

Working closely with Sales leadership, Marketing, and cross-functional teams, the Sales Operations Manager owns and continuously improves CRM administration, pipeline management, forecasting, reporting, dashboards, and sales performance analysis. This role identifies opportunities to streamline processes, strengthen pipeline visibility and operational discipline, and leverage automation and AI enabled workflows so sales teams can spend more time on customer-facing activities.

What You Will Do
- Own and continuously improve sales operations processes across the Americas, supporting sales leadership and teams throughout the region.




- Strengthen sales accountability and execution by monitoring performance against key metrics, reinforcing operational standards, and identifying opportunities for improvement.
- Own sales forecasting processes and reporting cadences, ensuring accuracy, consistency, and visibility into pipeline health and expected revenue performance.
- Analyze sales and business data to identify trends, risks, opportunities, and actionable insights that support informed decision-making.
- Develop, maintain, and optimize dashboards, reports, and visualizations that provide sales leadership with meaningful visibility into pipeline, sales activity, forecast performance, territory performance, and other key business metrics.
- Own CRM administration and data quality standards, driving user adoption, pipeline hygiene, accurate opportunity management, and consistent use of established sales processes across the organization.
- Partner with Sales

📌 Sales Operations Manager (México)
🏢 Shiji Americas Open Roles
📍 México