Bilingual Patient Intake Coordinator (Spanish & English)

Job Location: Remote

Industry:Medical Office - Orthopaedic & Interventional Pain Practices

Job Summary

What Thrive Ortho & Spine Offers:
- A leadership team that includes two physicians with deep & proven industry expertise, having previously successfully built a large pain practice with 9 clinics across metro Atlanta
- A dynamic work environment with a young core leadership team and the opportunity to participate and grow with the company’s success
- Opportunity to wear multiple hats, engage in various aspects of the business
- A place where your opinion will be heard and valued
- Competitive salary, bonuses, and benefits commensurate with experience and performance
- Our leadership team has backgrounds in healthcare, finance and a variety of other businesses & industries and we aim to bring the culture and client / patient centered care that has led to the group’s success

Responsibilities:
- Answer all incoming calls into the medical practice & follow-up on any missed calls before end-of-day.




- Scheduling all new patient appointments in one of our 6 locations through our Electronic Medical Record system, eClinicalWorks.
- Connecting patient questions received over the phone to the appropriate member of the Thrive administrative or clinical team.
- Screening incoming calls for obvious signs of Narcotic drug seekers. Thrive is a non-Narcotic practice.
- Receiving and sorting daily mail
- Data entry of patient information into our Electronic Medical Records system, eClinicalWorks.
- Provide translation services for patients requiring assistance (written and oral).
- Communicate with other stakeholders such as other medical providers and attorneys to share patient information and provide periodic updates.
- Promptly respond to medical record requests by other providers and attorneys within a 24-hour timeframe.
- Other job duties that may arise in the role of Patient Intake Coordinator.

Qualification, Exper

📌 Bilingual Patient Intake Coordinator (México)
🏢 Thrive Ortho and Spine
📍 México