It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s integral systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
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In this role, you will be instrumental in shaping the direction of support processes and strategies, contributing to the continuous improvement of our products and services. Your responsibilities will include identifying systemic challenges, proposing robust solutions, and influencing technical roadmaps to enhance customer satisfaction and operational efficiency.

How you create impact
- Identify and break down reported and pro-actively found incidents using structured incident resolution approaches
- Evaluate, diagnose, research, analyse and provide solutions to issues encountered
- Active ticket ownership,



ensuring timely response and follow-up
- Participate in root cause analysis to prevent recurrence of issues
- Participate in strategic projects and contribute to the development of new tools

What we would like you to bring
- Service Orientation: Strong commitment to supporting internal teams and improving user experience
- Technical Background: Exposure to or experience with:
- Linux, Oracle, Java
- Virtualization and Cloud Platforms (e.g., AWS)
- Git, Jira, GitLab
- CI/CD Tools: Jenkins, ArgoCD
- Infrastructure as Code: Terraform, Ansible
- Containerization & Orchestration: Docker, Kubernetes, OpenShift
- Monitoring & Logging: Grafana, Loki, Mimir, Tempo
- Fluent English

What's in it for you

Join Kuehne+Nagel, where your work will have a meaningful impact on the logistics industry. Here, you’ll find benefits and a culture of continuous learning that ensures your career growth. You’ll

📌 IT Support Engineer (Álvaro Obregón)
🏢 Kuehne+Nagel
📍 Álvaro Obregón