What you will do:
- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to achieve department goals.
Experiência y requisitos
Qualifications you must have:
- Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
- Leading teams directly or indirectly
- Experience with MRP/ ERP systems (SAP preferred).
- Prior experience managing direct reports at least 1 year.
- Fluent in English and Spanish; clear, concise, assertive, and effective communicator.
- Must be available to work the 3rd shift (Sunday to Thursday, 11:00 PM - 6:00 AM) onsite.
Qualifications we prefer:
- Experience working with all levels of management
- Experience dealing with multicultural teams
- Proven track record in team leadership roles.
- Highly self-directed, quick learner, strong drive and results driven.
- Salesforce experience
- Lean, continuous improvement tools experience
Beneficios
- Incentivos de acuerdo a la LFT
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SOLICITAR
Número de vacantes 1
Área Atención a Clientes/Call Center/Telemarketing