2428127 Site Customer Quality Assurance Engineer - Senior

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We are looking for a talented Site Customer Quality Assurance Engineer - Senior to join our team specializing in QUALITY for CUMMINS in Ciudad Juárez, Chihuahua. (100% On site role).

Job Summary:
Supports the assigned site to advocate for customers in resolving product quality and process quality related issues. Understands and translates internal and external customer's expectations and quality requirements to integrate this into product quality planning, evaluation, and control.

In this role, you will make an impact in the following ways:
- Lead customer complaints response on time and customer meetings.




- Engineering Product Changes communication with customers, Customer PPAP’s follow up.
- Management presentations support to share quality metrics: External / Internal PPMs, customer complaint response time.
- Develops, articulates, and translates customers' expectations and requirements for Site Quality.
- Uses Customer Centric metrics to prioritize customer quality requirements and issues and makes recommendations on prioritization of Site Quality resources.
- Acts as a primary contact to the customer site level.
- Responsible for applicable systems related to plant customer issues such as corrective action requests, supplier corrective action requests, nonconforming material reports, etc.
- Leads containment activities.
- Facilitate continuous improvement in quality activities to reduce the potential for defects and ensure continual improvement in process.
- Ensures products and process development meet quality standards and site related customer

📌 Site Customer Quality Assurance Engineer (Ciudad Juárez)
🏢 Cummins
📍 Ciudad Juárez