At Skala, we are partnering with a global leader in the cloud-based, all-in-one SaaS marketing and sales technology sector. Our client supports a rapidly growing international community of over 2 million businessesranging from marketing agencies to entrepreneurs and small enterprisesby providing an integrated platform that streamlines operations and drives digital growth. Operating across 15+ countries in a 100% remote-first environment with over 1,500 team members, they cultivate an innovative, collaborative culture dedicated to making a high-scale general impact.
About the Role
As an Implementation Advisor, your primary mission is to position yourself as a subject matter expert on software-driven business growth through the effective application of technology. You will leverage your expertise in business process management, change management, and SaaS solutions to implement industry best practices, execute tailored customer journey playbooks, and ensure long-term client adoption and success.
Key Responsibilities
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Listen to and fully understand customer requirements and pain points,
translating them into actionable implementation plans.
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Develop, coordinate, and execute implementation, upgrade, and conversion project plans, task schedules, and resource allocations to ensure on-time delivery.
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Design, create, and manage application deployments, software integrations, and data migration strategies.
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Deliver implementation services within scope and proactively manage any scope or project plan modifications.
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Identify potential risks and collaborate with leadership to build effective contingency plans.
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Work across internal departments to ensure clear communication of customer needs and business objectives.
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Follow up relentlessly with lagging or non-engaging accounts to drive successful software implementation.
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Assist in conducting educational webinars, client workshops, and training sessions.
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Stay up to date with new product features, platform e
📌 Asesor de Onboarding e Implementación de Software (Álvaro Obregón)
🏢 SKALA PEOPLE STRATEGY
📍 Álvaro Obregón
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.