Role Objective
IncubatorLab AI is looking for a detail-oriented QA Engineer to join our dedicated Shopify platform team We are building out a 24/7 Shopify QA function to ensure our storefront, checkout, and subscription experiences are fully monitored and issue-free. Working alongside our existing daytime QA lead, you will close the coverage gap during weekday evening/night shifts to maintain continuous platform health.

Shifts Available:
- 5:00 PM – 1:00 AM EST (Mon–Fri)
- 1:00 AM – 9:00 AM EST (Mon–Fri)

What You'll Do
- Live Storefront Monitoring: Monitor the live Shopify storefront (resilia.shop) in real time for bugs, broken functionality, and visual regressions during your shift.
- Deploy & Release Validation: Test and validate new deploys, theme updates, Liquid template changes, and app integrations before and after they go live. Perform smoke tests after every deploy pushed during your shift.
- End-to-End Testing: Run manual and automated regression tests across desktop and mobile. Validate the checkout flow, subscription/sub-disclosure logic, discount codes,



and payment processing end-to-end.
- Bug Triage & Developer Communication: Document bugs clearly in ClickUp and GitHub Issues with reproduction steps, screenshots/video, and severity ratings. Communicate directly with developers on GitHub via PR code review comments.
- Shift Handoffs: Own handoff notes at the start and end of each shift so issues carry over cleanly between coverage windows.
- Ecosystem Spot-Checks & Escalation: Spot-check third-party Shopify apps for code conflicts and escalate customer-facing or revenue-impacting issues per our on-call protocol.

Required Skills and Qualifications
- Communication: High/native English proficiency (written and spoken) is essential. Most coordination happens asynchronously via bug reports, handoff notes, and GitHub comments.
- Industry Experience: 5+ years of experience in QA/testing, ideally within a fast-paced agency or a 6–7 figure+ DTC/e-commerce bran

📌 QA Engineer — Shopify Platform (Ciudad de México)
🏢 Incubator Lab
📍 Ciudad de México