Job Title: Call Center Agent Location: Mexico CityWork mode: Fully OnsiteJob Type: Full-TimeJob description:~ Handle inbound voice calls with professionalism, empathy, and excellent customer service.~ Support customers with Credit Cards, Banking, Loans, Mortgages, Bill Pay, and Mobile Banking.~ Process account-related requests, payments, balance transfers, and account maintenance.~ Handle escalations, troubleshoot issues, and accurately document customer interactions.~6–9 months of call center experience with B2+ to C1 English required.~ Must live within 1.5 hours of the office and be comfortable working 10-hour shifts.
📌 Call Center Representative - Full Time (Ciudad de México)
🏢 Apprize Technology Solutions
📍 Ciudad de México
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