Job title: Legal Intake Specialist

Location: Presencial Chihuahua

Schedule: 8:00 to 6:00pm EST Monday to Friday

Qualifications
- 1+ Customer service experience in BPO/Call center environments.
- Good English level B2+
- Ability to multi-task in fast-paced environments.
- Strong organizational and technical proficiency.
- Knowledge of Microsoft Word, Outlook, and DocuSign.
- Empathy and sympathy for clients.

Responsibilities
- Conduct consultations for potential cases.
- Sign up new clients electronically.
- Set initial clinic appointments.
- Process and file legal documents.
- Meet walk-in clients and communicate with partner firms.
- Perform data entry and maintain case documentation.

Secondary Duties
- Collaborate with other departments.
- Connect clients with legal teams.
- Direct calls from insurance and medical providers appropriately.

Legal25

Application Question(s):
- Do you have at least 1 year Experience in customer service call center?
- What is your salary expectation in Mexican pesos?

Language:
- English (required)

Location:
- Chihuahua, Chih. (required)

Work Location: In person

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