Job Summary

Key Responsibilities
- Provide accurate information about products and services to address customer questions and concerns.
- Troubleshoot and resolve customer issues by clarifying problems, researching solutions, and implementing appropriate actions.
- Escalate unresolved issues as needed while ensuring a smooth customer experience.
- Retain and recall product and process information to resolve customer interactions accurately and efficiently.

Qualifications
- High school diploma or equivalent; additional education is a plus.
- 1+ year of experience in customer service or related field preferred.
- Excellent verbal and written communication skills in English.
- Strong problem-solving and critical-thinking abilities.




- Ability to work independently and as part of a team.

What We Offer
- Competitive salary
- Ongoing training and development
- Supportive and collaborative work environment
- Growth opportunities within the company

Tipo de puesto: Jornada completa

Sueldo: $1.00 - $2.00 al día

Escolaridad:
- Licenciatura trunca o en curso (Deseable)

Experiência:
- Servicio a cliente: 1 año (Deseable)

Idioma:
- Inglés al 100% (Deseable)

Lugar de trabajo: Empleo presencial

📌 Servicio Al Cliente (Tijuana)
🏢 Gestion de Servicios Empresariales
📍 Tijuana