DESCRIPTION:
At Amazon, we are working to be the most customer-centric company on earth, therefore your role as a manager is key to achieving a balance in the role.

Amazon’s Operations team is seeking a highly skilled and motivated our team on the management of daily inventory control, quality assurance and capacity activities for our Warehouse. Inventory control and quality assurance activities play a critical role in leading best sortation, delivery practices, and capacity management inside the Warehouse and thereby has direct impact on Amazon's ability to serve customers on time.

Key job responsibilities
Key job responsibilities
- Create balance between “Work hard” and “Have fun” with associates under scope
- Internal audits execution, ensure the team execution to accomplish the business goals
- Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
- Assist in the development, documentation,



deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
- Follow up and dive deep the KPIs of operations within the delivery station, implement and develop the delivery station’s workflow and metrics according to the standard work and book of processes, to achieve year-over-year improvements.
- Actively supports and promotes organization change.
- Measure drivers’ performance, discipline and customer experience service, processes Mapping activities, implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.

A day in the life
Support, mentor, and motivate your hourly workforce.

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,

Lift up to 49 pounds and frequently push, pull,

📌 Shift Area Manager, Operations, Amzl Operations (Monterrey)
🏢 Servicios Comerciales Amazon México S. De R. L. De C. V.
📍 Monterrey