Customer Service & Support Specialist (Bilingual - English/Spanish)

Location: Mexico City (CDMX)
Type: Full-Time

Overview

We are seeking a bilingual Customer Service & Support Specialist to handle order entry, customer service, customer support, and basic technical support. This role is based in CDMX and supports customers and internal teams in a fast-paced environment.

Responsibilities:
- Enter and process customer orders accurately
- Provide customer support and basic technical troubleshooting
- Coordinate with internal teams to resolve issues
- Maintain accurate records and documentation
- Perform general administrative and office support tasks as needed

Requirements:
- Fluent in English and Spanish (spoken and written)
- Must be located in Mexico City (CDMX):
- Experience in customer service or order processing preferred
- Strong communication and organizational skills
- Comfortable using computers and office systems

Pay: $25,000.00 per month

Language:
- English (required)
- Spanish (required)

Location:
- Ciudad de México, CDMX (required)

Work Location: Remote

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