Exceptional English fluency required, both written and verbal. You would communicate daily with US-based clinic partners (who will assume you are in San Diego); your English must be indistinguishable from a native speaker.
Travel Requirements
Employment Type
Would be hired as an independent contractor; you would issue us biweekly CFDI invoices for services rendered; we then wire your biweekly earnings to your Mexican bank account.
Company Overview
Legara Servicing provides administrative and operational support to FQHCs, therapists, and psychiatrists who work with underserved patients. By handling critical behind-the-scenes functions, such as billing, contracts, compliance, and scheduling, we enable community clinics and clinicians to focus on patient care, increase efficiency, and expand access to mental health services.
Position Summary
Essential Responsibilities
Serve as the primary relationship owner for a portfolio of 4 behavioral health partner clinics
Manage day to day operational needs of assigned clinics, including client communications, scheduling coordination, employee and contractor supervision, compliance follow through, and billing support
Act as Manager on Duty (MOD) during designated coverage hours, ensuring professional and responsive client support
Serve as the escalation point for clinic level issues, making real time decisions or triaging appropriately to the Executive Assistant or CEO
Build and maintain strong relationships with clinic partners, anticipating needs and proactively addressing challenges
Collaborate with the CEO, Executive Assistant, and Partner Relationship Owner to identify and implement process improvements and SOP development across the organization
Track and manage operational tasks, projects, and clinic deliverables using Luvero project management software; maintain accurate and up to date project records