About Carrier

Carrier Global Corporation, integral leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role

We are seeking a Collections Analyst to support our Order-to-Cash organization by managing and recovering accounts receivable in a timely manner. In this role, you will be responsible for reducing past-due balances, resolving billing disputes,



and maintaining positive customer relationships to support the company's cash flow and working capital objectives. This is an excellent opportunity for a results-driven professional who enjoys problem-solving, customer interaction, and financial analysis within a dynamic environment.

Key Responsibilities

As a Collections Analyst, you'll be responsible for:
- Following up on overdue invoices and payment commitments to ensure timely collection.
- Contacting customers via phone and email to manage collection activities and resolve payment issues.
- Analyzing Aging Reports and identifying delinquency risks and collection priorities.
- Investigating and resolving disputes related to billing, purchase orders, pricing discrepancies, and credit memos.
- Partnering with Sales, Customer Service, Billing, and Finance teams to remove barriers impacting customer payments.
- Maintaining accurate and up-to-date documentation of customer accounts, collection activit

📌 Collections Analyst (Monterrey)
🏢 Carrier Global
📍 Monterrey