We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Position Overview

We are seeking an Advanced Application Support Engineer to join our Global Teamcenter Application Support organization. This role is ideal for someone who already has a solid foundation in technical or application support and is ready to take the next step in their career. You will receive onboarding, product training, and continuous support from experienced engineers while developing deeper expertise in Siemens Teamcenter PLM Product and its supporting technologies. As an Advanced Support Engineer, we are looking for someone who can learn quickly, take initiative,



and progress toward working independently faster than an entry-level engineer. You will troubleshoot enterprise applications, infrastructure, configuration, integration, and performance-related issues across Linux and Windows environments. You will work directly with customers while collaborating with experienced Support Engineers, Product Development, Cloud/IT teams, and other specialists across our General organization. Over time, you will be expected to independently manage increasingly complex customer cases, recognize when additional expertise is needed, and actively drive investigations toward resolution.

Key Responsibilities

Provide technical support for Siemens Teamcenter and its supporting technologies.
Investigate application, configuration, integration, infrastructure, and performance-related customer issues.
Analyze application logs, configuration files, diagnostic data, error mess

📌 Customer Support Engineer – Teamcenter (Ciudad de México)
🏢 Siemens Digital Industries Software
📍 Ciudad de México