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Job Summary
We need to onboard SDET for Mexico location to support the Contact Center Contact Center transformation initiatives. The candidate will be responsible for designing and developing scalable UI and API automation frameworks using Playwright -TypeScript/PyTest while ensuring application quality security validation and continuous testing across agile delivery teams.
Qualifications
10+ years of Quality Engineering and Test Automation experience
Playwright for UI and end-to-end automation testing
TypeScript/JavaScript for automation framework development
Python & PyTest for test automation and framework development
API Automation Testing (REST/SOAP API validation mocking and integration testing)
Automation Framework Design using reusable and scalable architecture (POM utilities reporting CI/CD integration)
Security & Vulnerability Analysis including identification assessment and development of automated validation scripts for security findings
Contact Center Domain Knowledge including Agent Desktop CRM IVR Call Routing Chat and Omnichannel applications
CI/CD and DevOps experience with Azure DevOps Jenkins GitHub Actions Git and automated pipelines
Cross-browser and End-to-End Testing using modern automation tools
Microservices and API-driven Architecture Testing
Agile/Scrum Methodology with experience working in sprint-based delivery models
Strong defect analysis troubleshooting and root cause analysis skills
Ability to lead automation initiatives mentor team members and collaborate with development product and security teams
Excellent communic
📌 Test Manager (Guadalajara)
🏢 Cognizant
📍 Guadalajara
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