Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Room Service Order Taker / Cashier, you’re not just processing in-room dining orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
Answer calls promptly: Respond to Room Service telephones and guest requests in a friendly, timely, and efficient manner
Take orders with care: Capture food and beverage orders and input them into the point-of-sale system without errors – attention to detail is key
Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
Upsell Offerings: Suggest and promote food and beverage items such as sides,



desserts, drinks, and special promotions
Process payments with accuracy: Reconcile checks, including verifying check totals and gratuity disbursement, and handle cash according to accounting guidelines
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possi

📌 Room Service Order Taker/Cashier (San José del Cabo)
🏢 Hilton
📍 San José del Cabo