Job Description
Triage calls and inquiries, providing assistance or taking messages as needed.
Schedule, confirm, and manage patient appointments.
Monitor the patient schedule to ensure efficient workflow.
Verify and update patient demographic and insurance information.
Ensure the accuracy and confidentiality of patient records.
Scan and file patient documents.
Perform general administrative duties like copying, faxing, and filing.
Handle patient inquiries and provide general information.
Develop a relationship with primary doctor’s offices by giving an excellent service when they call.

Required skills and qualifications
Excellent communication and customer service skills.
Proficiency with computer systems and electronic health records (EHR) is preferred.
Familiarity with phone systems is a plus.
Strong attention to detail and organizational skills are crucial for managing multiple tasks and high call volumes.
Basic knowledge of medical terminology and office procedures is beneficial.
English skills are required.

Note: This description indicates, in general terms,



the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

📌 Front Desk Clerk (San Antonio)
🏢 Regis Remote Office
📍 San Antonio