Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work As a Chief Steward, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
Supervise daily back of house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards
Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions
Support team performance and development: Assist with day-to-day team oversight, scheduling shifts,
coaching and professional development, conducting evaluations, and recognizing achievements
Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements
Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed
Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A bel