Position Summary: The HR Operations Specialist supports the day-to-day administration of Human Resources processes for employees in Mexico. This role maintains accurate employee records, processes employee changes, supports onboarding and offboarding, coordinates benefits and payroll-related updates, and keeps HRIS information complete and accurate. The position also supports employees and managers with HR questions, documentation, reporting, audits, and other HR operational activities while protecting confidential employee information.

Key Responsibilities:

• Maintain accurate and up-to-date employee personnel files, including onboarding documents, employment records, and status updates.

• Create and manage employee records, process new-hire documentation, and support employee onboarding workflows.

• Process and record employee data changes, including promotions, transfers, compensation updates, address changes, and terminations.

• Verify payroll-related changes and help ensure HR data is aligned with payroll system outputs.





• Support enrollment and administration of employee benefits programs, including employee elections, updates, and required documentation.

• Support recruitment and pre-hire activities, including employment applications, background checks, and required documentation.

• Maintain HRIS information, including personal data, compensation, benefits, attendance, performance information, and termination records.

• Support employee offboarding and ensure required documents and system updates are completed on time.

• Assist with compliance reviews and audits by ensuring HR and payroll documents are complete, accurate, and properly stored.

• Respond to employee and manager questions and provide day-to-day HR administrative support.

• Prepare regular and ad hoc HR reports using HRIS data and Microsoft Excel.

• Identify process gaps and support continuous improvement initiatives to improve accuracy, service, and efficiency.

• Work with HR, Payr

📌 HR Operations Specialist (Monterrey)
🏢 Protrans International
📍 Monterrey