Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 32 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.6bn in 2025. There are no limits to where you can take your career.Job Summary
Responsible for entry of all incoming order information through direct entry in main plant systems. Maintains all related files and develops related reports. Responsible for customer inquiries and concerns. Communication between external customer and internal functions to ensure proper response.
Job Responsibilities
Demand Analysis





Verifies customer requirements against forecast and accepts-rejects-negotiate accordingly.
Confirm internal material availability to cover requirements and/or recovery dates in case of material shortages

System Maintenance

Creates and maintains main system files for receiving customer data and sending shipment notification, invoices, etc. Creates and maintains all data as necessary for correct bar codes, packing slips and invoices.

Customer Orders

Receives incoming customer orders/releases and pulls existing GKN paperwork. Reviews existing order/releases for accuracy in addresses, part numbers, revision levels, quantities, dates, etc. to release from customers. Creates new order/line items as determined necessary.

Shipping

Maintains shipping history and cumulative totals from shipping log.
Determines shipping method to be used on each order and set up system.
Creates shipping program on daily /weekly basis and shares with Central distr

📌 Customer Service Specialist (Chihuahua)
🏢 Gkn Aerospace
📍 Chihuahua