The Sr Quality Engineer is responsible for ensuring product and process quality within the assigned manufacturing area, while serving as a key point of contact for customer quality requirements. This role drives problem-solving activities, customer complaint resolution, quality performance, continuous improvement, and compliance with applicable quality management systems and customer-specific requirements.
The position works closely with cross-functional teams, production, engineering, manufacturing, and customers to ensure effective implementation of quality standards, controls, corrective actions, and continuous improvement initiatives.

Communicate product quality issues, engineering changes in coordination with the responsible departments, customer requirements, and applicable procedures to plant personnel, promoting a strong culture of quality and awareness throughout the organization.
Ensure the effective implementation and ongoing compliance with customer-specific requirements (CSRs).
Monitor assigned customer notifications, portals, and systems on a daily basis,



ensuring timely response and follow-up to customer complaints, warranty claims, returns, scorecards, deviations, and other quality-related requirements.
Lead customer complaint resolution using structured problem-solving methodologies, ensuring effective implementation and verification of corrective and preventive actions.
Ensure the effective implementation of quality controls on the production floor, including:
Inspection routes.
First-piece inspection and approval.
Product and process audits.
Containment and segregation of nonconforming material.
Suspect material management and traceability.
Quality issue escalation.
Ensure compliance with and follow-up of the Control Plan for the assigned production area, verifying proper execution of defined controls and appropriate reaction plans for process deviations.
Monitor, analyze, and ensure daily compliance with key quality performance indicators (KPIs)

📌 Senior Quality Engineer (El Marqués)
🏢 Yanfeng
📍 El Marqués