Key Responsibilities Quality Management & Compliance

* Lead the development, implementation, and maintenance of quality systems and
procedures.
* Ensure compliance with customer requirements, regulatory standards, and
quality management systems such as ISO 9001 and IATF 16949.
* Create and maintain quality documentation, including PFMEAs, Control Plans,
Process Flow Diagrams, SPC plans, and work instructions.
* Conduct internal, process, product, and supplier audits.

Problem Solving & Corrective Actions

* Lead complex root cause investigations using 8D, 5 Why, Fishbone Diagram,
Fault Tree Analysis, and statistical methods.
* Drive corrective and preventive actions (CAPA) to closure and verify
effectiveness.
* Analyze quality trends, warranty claims, customer complaints, and
manufacturing defects to identify systemic issues.

Customer Quality

* Act as the primary quality contact for customers regarding quality concerns
and corrective actions.
* Lead customer complaint investigations and response activities.
* Participate in customer audits, reviews, and business meetings.




* Ensure timely completion of customer-required quality documentation and
reporting.

Manufacturing & Process Improvement

* Monitor process capability and product performance using SPC and other
statistical tools.
* Lead continuous improvement projects focused on reducing defects, waste, and
cost of poor quality.
* Support new product launches by leading APQP, PPAP, validation, and process
qualification activities.
* Collaborate with manufacturing, engineering, and operations teams to improve
process performance.

Supplier Quality

* Support supplier qualification, development, and performance improvement
initiatives.
* Lead investigations of supplier quality issues and implement corrective
actions.
* Review supplier PPAP submissions and quality documentation.

Leadership & Mentoring

* Provide technical guidance and mentoring to Quality Engineers and Quality
Technicians.
* Lead cross-functiona

📌 Sr Quality Engineer Transformer/ Harness (Mexicali)
🏢 Vertiv
📍 Mexicali