At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a general impact each day. Your career at Twilio is in your hands. See yourself at Twilio
Join the team as Twilio's next Senior Presales Engineer, Product Specialist.
You will scope, design, and validate how complex multi-product solutions fit into the client's ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI,



and customer data trends
Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D; strategy via GTM interlock and PDLC processes
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language
Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
Confidence influencing and engaging with a highly skilled and experienced audiences
Business proficiency in

📌 Senior Presales Engineer, Product Specialist (Tijuana)
🏢 Twilio
📍 Tijuana