NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. Salesforce Technical Lead to join our team in Mexico.
Design, Coding/Programming , develop, test and deploy custom applications using Salesforce
Extend Salesforce capabilities to support various business functions, including custom applications and integrations.
Leverage of Salesforce AI tools to automate administrative workflows and improve operational efficiency.
Collaborate with cross-functional teams to identify and prioritize business requirements and ensure successful implementation of Salesforce solutions
Provide technical leadership and mentorship to junior developers
Contribute to the development of best practices for Salesforce development
Participate in code reviews and ensure adherence to coding and quality standards
Manage the deployment, release process for Salesforce applications and integrated components , including sandbox and production deployments
Stay current with Salesforce releases, features, and best practices,
and make recommendations for adoption where appropriate
Researching and Addressing technical issues, ensuring the platform's stability and performance
Minimum of 8-10+ years experience as a Salesforce Developer in Salesforce ecosystem (e.g., Sales Cloud, Service Cloud)
~5+ years of experience in Salesforce Service Cloud Voice and Amazon Connect i.e. Salesforce and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers)
~ Proficient in Apex, Visualforce, and Lightning Web Components
~ Strong understanding of Salesforce architecture and best practices
~ Experience with integrating Salesforce with other systems
~ Experience with Agile development methodologies and tools i.e. Jira
~ Ability to design and implement complex data models
~ Must have Salesforce Certified Platform Developer I and II, Certified Sales Cloud and Service Cloud and/or Architect certifications}