Job Description
We are looking for a dedicated and detail-oriented Trainer to join the Soft Skills team. The Trainer will be responsible for preparing and conducting soft skills training sessions (online and face to face), maintaining training materials, and ensuring compliance with branding and organizational standards. This role requires collaboration with various stakeholders to support the training process and continuous improvement. Key Responsibilities: Training Materials Preparation:
Prepare training presentations for classroom sessions
Prepare e-learning materials
Training Materials Maintenance:
Keep content up to date, including branding, content etc.
Conducting Training Sessions:
Conduct training sessions timely, with high quality, and defined frequency
Manage the number of attendees in the group and monitor waitlists
Maintain sessions availability
Workday platforms Administration:
Create new scheduling and register users for classes
Record attendance completion and manage class agenda and trainer assignments.
Check user account and statuses
Manage tickets
Cooperation with Project Managers:
Support project deliveries if assigned a role in the project
Supporting Training Attendees:
Respond to attendees' messages daily and address questions and doubts precisely
Providing Constant Improvements:
Analyse satisfaction survey results quarterly and take actions for improvement
Submit tech tickets for any issues
Gaining Knowledge and Skills:
Continuously improve knowledge and skills necessary to provide courses and tools for training attendees
Add new topics and increase knowledge level on existing topics within the stream
Qualifications
Qualifications: Documented experience as the soft skills trainer: minimum 2 years
Common business language knowledge: English, with fluency in speaking and writing (C1 is a minimum)
Bachelor's degree
Competency Success Profile: Strong communication and interpersonal skills
Ability to work collaboratively in an international team en