Job Summary:
The Logistics Specialist is responsible for managing pickup activities and related processes, both before and after pickup—up to one hour post-departure. This role involves short-cycle tasks such as confirming carrier arrival times, performing check calls for arrivals and departures, and inputting shipment data. In addition, the role includes longer-cycle responsibilities such as analyzing compliance performance, ensuring information accuracy, and escalating issues related to carrier communication or system deviations.

This position closely aligns with a Logistics Coordinator role but carries additional ownership over process monitoring and escalation.

Key Responsibilities:
- Confirm Carrier ETA at least 2 hours before pickup.
- Confirm arrival check calls.
- Report loading delays or issues.




- Update trailer numbers and delivery notes in system.
- Stop departure from supplier when required.
- Communicate TONU (Truck Ordered Not Used) situations through appropriate escalation channels.
- Maintain real-time shipment status within Optimiz.
- Identify and escalate deviations to Operations and IT systems.

Job Requirements:
- Proficiency with Microsoft 365 tools: Outlook, Word, Excel, PowerPoint, OneNote, Teams, SharePoint, and Visio.
- Experience with ProTrans systems: Optimize, BIAPPS, IT Client Portal, Cloud.Samsara, Insight.Skybitz.
- Bilingual fluency in English and Spanish (written and spoken).

📌 Logistics Specialist (Monterrey)
🏢 Protrans International
📍 Monterrey