Customer Servie Supervisor (Ciudad Apodaca)

Customer Servie Supervisor (Ciudad Apodaca)

06 sep
|
Ceva Logistics
|
Ciudad Apodaca

06 sep

Ceva Logistics

Ciudad Apodaca

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of integral logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Requirements We Are Looking For:




Bachelor's degree completed in International Relations, Business Administration, Logistics, International Trade, or a related field.
3 to 5 years of experience in 3PL logistics operations, customer service, or account management (such as DHL, Kuehne+Nagel, Kerry Logistics, DB Schenker, DSV, or similar).
Strong knowledge of IMMEX operations, Annex 24, invoicing, and customs processes, ensuring regulatory compliance and operational excellence.
Experience leading teams of 5 to 10 employees.
Advanced English proficiency to interact with customers, suppliers, and global teams.
Strong analytical skills to develop and monitor KPIs (e.g., billing cycle time, customer satisfaction).
Work location: Apodaca, Nuevo León (near Monterrey International Airport).

Key Competencies:
Leadership and team development.
Customer-oriented mindset.
Analytical thinking.
Problem-solving skills.
Planning and organizational skills.

📌 Customer Servie Supervisor (Ciudad Apodaca)
🏢 Ceva Logistics
📍 Ciudad Apodaca

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