The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Qualifications:
- 1-3 years of relevant experience




- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:
- High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Disponibilidad de horario.:
- Cambio de lugar de trabajo según necesidades del área.:
- Experiência en la búsqueda de la satisfacción al Cliente.:
- Uso deseable del excel nível intermedio.:
- Iniciativa propia.:
- Trabajo en equipo.:
- Contabilidad básica.:
- Experiência requerida:
- Entre 1 y 3 años de experiência para el manejo de clientes y proveedores.:
- Experiência de trab

📌 Banamex Especialista de Apoyo en Operaciones Inicio (Ciudad de México)
🏢 Citi
📍 Ciudad de México