Date Posted:
2026-02-18
Country:
Mexico
Location:
MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADA
Position Role Type:
Unspecified

What you will do:
- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to achieve department goals.

Qualifications you must have:




- Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
- Leading teams directly or indirectly
- Experience with MRP/ ERP systems (SAP preferred).
- Prior experience managing direct reports at least 1 year.
- Fluent in English and Spanish; clear, concise, assertive, and effective communicator.
- Must be available to work the 3rd shift (Sunday to Thursday, 11:00 PM - 6:00 AM) onsite.

Qualifications we prefer:
- Experience working with all levels of management
- Experience dealing with multicultural teams
- Proven track record in team leadership roles.
- Highly self-directed, quick learner, strong drive and results driven.
- Salesforce experience
- Lean, continuous improvement tools experience

At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally a

📌 Customer Service Manager (Mexicali)
🏢 Collins Aerospace
📍 Mexicali