Overview:
We are eagerly looking for several motivated administrative professionals for our Retail Audit team in our new Mexico City office. In this role, you will efficiently and professionally handle the daily administrative activities within the department, to assist our retail auditor(s), collectors, managers, Business Optimization and others to meet and exceed customer expectations. You will act as a point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external customers. This role is an excellent way to "get your foot in the door" and learn the business so that you can grow with the company as we expand. Must be bilingual in English and Spanish; all interviews will be conducted in English.

Responsibilities:
- Provides General Administrative Support: Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes.
- Generates Reports:



Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
- Provides Communication Support: Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
- Proofs Claim Information: Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission.
- Meets Or Exceeds Standards for Productivity: Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of syst

📌 Audit Support Assistant (Ciudad de México)
🏢 Cotiviti
📍 Ciudad de México