We are looking for an AI Builder & Customer Success Engineer who can bridge technical execution with client-facing support. This role blends AI systems building, workflow automation, and hands-on customer enablement. You will design and deploy AI-powered solutions, implement integrations, and guide customers through onboarding and long-term adoption.
If you are strong in automation tools, LLM-based workflows, and enjoy helping customers get real value from AI systems, this role will fit you well.
Why You’ll Want to Join:
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Up to 14 days of Paid Time Off annually (starting Day 1)
- Observance of Holidays based on your location
- 100% remote setup with flexibility to work where you perform best
- Opportunity to work on meaningful, international AI projects
- Fast-moving environment where you will contribute directly to product and customer outcomes

What You’ll Work On:
AI Build and Development
- Build, test, and refine AI-driven workflows using tools such as Make, Zapier, and custom automation logic




- Develop and improve AI agents for voice and chat powered by LLMs like ChatGPT, Claude, and similar APIs
- Connect AI workflows to CRMs, databases, billing systems, and internal tools
- Work with APIs, webhooks, and JavaScript to create scalable logic and intelligent flow behavior
- Troubleshoot issues across multi-system integrations and ensure stability and reliability

Customer Success Engineering
- Lead customers through onboarding, configuration, and go-live processes
- Support integration work such as data mapping, CRM setup, and AI agent configuration
- Serve as the primary technical partner for customer usage, adoption, and retention
- Translate customer problems into actionable AI workflows and platform enhancements
- Produce clear documentation, diagrams, SOPs, and technical guides
- Provide performance insights, workflow analytics, and recommendations for improvement

Process and System Improvements
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📌 Ai Builder (Ciudad de México)
🏢 Hire Overseas
📍 Ciudad de México