Concentrix in Mexico City is seeking a Sr. Technical Representative, IT Operations to provide first-level IT support, incident and change management, and ensure SLA-based resolution. You will handle network outages and support Windows and Mac OS environments.
The role reports to the Network Engineering Team and requires bilingual English/Spanish communication, a Diploma or ongoing Computer Science studies, and at least 1 year in IT technical support.
📌 Senior Bilingual IT Operations Technician (Estado de México)
🏢 Concentrix
📍 Estado de México
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