About Us
We are a general climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations. We are looking for your talent, join our team and start your journey today
Responsibilities
- Order entry support across Gdl Customer Service team.
- Process daily customer quotes and firm orders thru the following Order Entry options: Oracle and JDE




- Filing Customer Profiles for new orders, quotations and shipments based in the Record Retention Index documents in Onbase
- Weekly update new shipping dates in Oracle
- Acknowledge orders and shipping
- Support other all BUs during CSR transitions, training, vacations, disease, and peak season
- Support Management and CSRs
- Take inbound calls and respond emails

Requirements
- Ability to work under pressure, respecting deadlines, and delivery results.
- Customer Service background.
- Export knowledge a plus.
- Computer knowledge (Oracle, JDE or any other ERP experience a plus).
- Superior communication and organizational skills.
- Education Bachelor's Degree in International Business, Marketing or Engineering degree.

Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our gen

📌 Customer Service Representative (Guerrero)
🏢 Copeland Guadalajara S.A. De
📍 Guerrero