BACK OFFICE DE CHIHUAHUA busca Supervisor Bilingüe en Chihuahua, Chihuahua:
Were looking for a BPO Supervisor to lead and develop a team of customer service agents in Chihuahua. This role is key to ensuring high performance, quality service, and strong client satisfaction.
Responsibilities:
- Lead, coach, and motivate a team of agents.
- Monitor KPIs/SLAs and drive continuous improvement.
- Manage performance, attendance, and training.
- Resolve conflicts and support a strong team culture.
- Ensure quality standards, compliance, and client satisfaction.
- Analyze performance reports and optimize workflows.
Nível de educación deseada:
Superior - cursando
Nível de experiência deseada:
Nível Medio
Función departamental:
Comercial / Ventas
Industria:
Outsourcing / Offshoring
📌 Supervisor Bilingüe (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua
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