Industry: Roofing, Insulation, Remodeling, Home Additions
Location: Remote (Mexico-based)
Pay: $7 USD/hour | Full-time | Plus commissions
About Us
We are a leading U.S.based construction company specializing in roofing, insulation, remodeling, and home additions. With a strong reputation for quality workmanship and customer satisfaction, we are expanding our Inside Sales team with a position based in Mexico.
The Opportunity
This is _not_ a cold calling role. We receive qualified leads from homeowners who have already expressed interest in our services. Our field technicians conduct an in-person home inspection and provide a detailed written proposal. Your job begins after the inspection: you will follow up with the homeowner to ensure they understand the proposal, answer any questions they may have, and guide them toward the next steps in moving forward.
Key Responsibilities
- Follow up on warm leads generated by our inspection team.
- Make outbound calls to homeowners who have already requested service and received a proposal.
- Clearly explain our services, pricing, and the scope of work.
- Review inspection proposals with the client and ensure they fully understand the recommendations.
- Answer any questions related to the estimate, timeline, or project scope.
- Document communication with each client and update CRM records.
- Support the client through the decision-making process to close the sale.
- Build trust and maintain strong relationships with customers throughout the sales cycle.
Requirements:
- Fluent English (Professional level, spoken and written) - _Required_
- Fluent Spanish - _Required_
- Minimum 3 years of sales experience in the U.S. market:
- Prior experience in construction, roofing, or insulation is a must
- Excellent interpersonal and phone communication skills
- High level of organization and self-motivation
- Familiarity with home services or construction proposals is a plus